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FAQs
 
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Does Maya Care provide nurses/cooks? Can Maya Care guarantee emergency medical care?

Maya CARE does not provide emergency, ayah/nursing or domestic servant services. Maya CARE volunteers are educated working/retired professionals, homemakers or students who gladly perform all the activities a family member would. Thus, Maya CARE volunteers sit with patients in hospital/at home, read to them, give medicine/help with physiotherapy exercises under medical advice. For a comprehensive list of services, click  here . Please note that these  terms and conditions  are part of our attempt to ensure your safety during your association with Maya Care.

 

Does Maya Care provide services to disabled persons who are not senior citizens?

Yes, disabled persons could also avail of our services.
 
What do I pay Maya CARE?

Maya CARE services are available FREE of charge. However, if you wish to make a voluntary donation to support the cause of Maya CARE, payment is accepted via bank transfer or account/payee cheques in the name of ‘Maya Care Foundation’ only.

 
How can I trust the service professional visiting my home?

It is mandatory for Maya CARE volunteers to carry a photo ID card bearing their name and the Maya Care logo. In case a volunteer is not carrying his/her I-card, kindly call our helpline. In the event that this was to occur, we apologize for the inconvenience caused to you. Please note that these  terms and conditions  are part of our attempt to ensure your safety during your association with Maya Care.

Maya Care volunteers are expected to conduct interactions within the guest reception area/main door of the recipients’ registered address. Recipients are requested to refrain from requesting volunteers to enter any other area of their homes or assist in any other tasks outside the purview of Maya CARE services.

 
Being based in a different city/country how can I be assured that services are being provided to my family member in India?

You could request a report of the services provided to be sent to you via e-mail by writing to us on service@mayacare.com  In our endeavour to continuously enhance the services provided; we welcome your feedback regarding specific services used.